If you are experiencing issues; please read the FAQs first and if this does not help, email Filtize at firstname.lastname@example.org
Frequently Asked Questions:
What can I use Filtize for?
A: One of the best current use for Filtize is to monitor and filter in real-time a search onTwitter.
Is Filtize a free service?
A: Yes. Based on feedback we might also provide additional features for a small fee or an enterprise version.
How do I use the service?
A: Filtize features a ? button on the upper left which when moused over; list main functions and how to use them.
A: We have also a short demo posted on YouTube here (please select HD for best viewing).
What browsers are supported?
A: Filtize has been tested for various versions of Internet Explorer, Mozilla Firefox, Safari and Google Chrome under various versions of Operating Systems (including Windows XP, Windows Vista, Windows 7 and OS X).
If you are experiencing issues, please let us know at: http://www.filtize.com/feedback.html
What languages are supported?
A: Filtize can be used in any language; but has been optimized for English, Spanish and French. More languages will be added in the future.
Why can't I see a new window when I click on Link or the user
A: Your browser needs to allow Pop Up windows. Refer to specific instructions for your browser/OS.
For instance, to Configure Pop Up blocker on Windows XP and Internet Explorer, see: http://support.microsoft.com/kb/843016
What are the differences between “Filtize topics”, “Twitter trends” and “Filtize trends”?
A: “Filtize topics are Filtize pre-defined searches for a specific topic
Twitter trends are Twitter most popular searches as defined by Twitter and are changing over time.
Filize trends are latest Filtize searches and are changing over time.
I am doing a new search but see only 100 or so tweets. Why is
A: For historical purposes; we are retrieving the last 100 tweets but once started the search is persistent and we keep retrieving data and cache up to 20 000 tweets.
Are all tweets retrieved/displayed?
A: Yes, unless you are filtering with the UI.
How often are tweets refreshed?
A: Currently, tweets are refreshed every 10 secs on the client while continuously retrieved on the server using the Streaming API.
Some of the words in the Trends list look incomplete. Why is that?
A: Filtize is using stemming algorithms which go back to the root of the word allowing for improved filtering / matching. “Favorit”; for instance; allows matching with favorite, favorites, favorited, etc ..
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